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Returns & Refunds

Bath Rugby offer all our customers the chance to return their items to the store within 14 days for a full refund, or 28 days for an exchange, if they are not happy with the products they receive.

Returns within the United Kingdom: All returns are free of charge, and can be recieved via email upon request at shop@bathrugby.com. Please send your parcel, with a copy of your receipts/invoice enclosed and a covering letter explaining the cause for return, to the address below.

Please note that any personalised or special order item cannot be returned unless it is due to a manufacturing fault.

Overseas returns: If it is regarding a faulty item then please contact the store via email at shop@bathrugby.com and we will arrange the details of your return with you.

Returns address:

Bath Rugby Shop,
1 Argyle Street,
Bath,
BA2 4BA

Christmas Returns policy

Our extended Christmas returns policy is valid from 1st of November to the 13th of December 2016*. This means that you can now return online purchases up until 10th January 2017.

*The usual 28 day returns policy will apply to any purchased made after the 13th of December usual terms and conditions apply