Bath Rugby offer all our customers the chance to return their items to the store within 14 days for a full refund, or 28 days for an exchange, if they are not happy with the products they receive.

Returns within the United Kingdom: All returns are free of charge, and can be received by clicking on the 'free returns form' link at the bottom of this page. Please ensure that the form is filled out with all the relevant information and what option you require. 

Please note that any personalised or special order item cannot be returned unless it is due to a manufacturing fault.

Overseas returns: Unfortunately any overseas postage costs are not covered by us, however should an exchange be required we will cover the postage cost back to you.

Any purchases made from November 1st 2020 will be eligible for an extension on any returns and exchanges. From the date of reopening after lockdown in 2021, customers will have 1 week to return their items for a refund or exchange via the free returns label or by visiting in store. A full refund will be honoured only with the original receipt and payment method or an exchange will be offered as an alternative for the current selling price.

Free Returns Form