Controllers of information
Any personal information provided to or gathered by bathrugby.com is controlled by Bath Rugby Ltd - registered office Farleigh House, Farleigh, Hungerford, Bath, BA2 7RW, United Kingdom. The person responsible for data protection is Mr Mark Wilson.
What information do we collect? How do we use it?
When you order over our website we need to know your name, e-mail address, delivery address, credit or debit card number, expiry date (and valid from date and issue number for Switch cards). This allows us to process and fulfil your orders and to notify you of the status of your order. You will find that it is not compulsory to provide us with any additional information we request which is not necessary or reasonable in order to complete your transaction.
We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. We will give your name and address to our couriers and we may also give them your telephone number to aid the delivery of your order.
When you register on the website or, during the process of purchasing goods from the website and choose to receive further information from us, we may use the information you provide us with for the following purposes:-
- We monitor customer traffic patterns and site usage to help us to develop the design and layout of the website.
- Personal details may be used for purposes such as notifying you of Bath Rugby news, events, fixture, ticket, merchandising and player information which we think may be of interest to you.
- Bath Rugby will not put any information about you on general release nor will it sell such information to organisations not associated with Bath Rugby. Personal data will not be transferred outside of the European Economic Area.
We employ other companies and individuals to perform functions on our behalf such as delivering packages, analysing data, providing marketing assistance, processing credit card payments and designing and operating our website. Such companies and individuals have access to your personal information for the purpose of carrying out this work only. These enterprises will not use your data for any other purpose. Under no circumstances will these enterprises use any additional data about you to which they are party for any other purposes.
Bath Rugby Ltd is registered under the Data Protection Act 1998. We recognise that we therefore have legal obligations in terms of the collection and use of personal data made available to us.
This website is provided on an "AS IS" basis and Bath Rugby Ltd excludes all warranties or representations of any kind with respect to this website or its contents. In particular, Bath Rugby Ltd does not warrant or represent that the information contained on this website is accurate or up to date.
The contents of this website are designed to comply with English law. You may be viewing the website in a market in which we do not commonly sell our goods. Bath Rugby Ltd cannot be held responsible for non-compliance with any local advertising or other laws in relation to this website or its contents.
Security & card payments
We use SagePay payment gateway to process your card payments.
SagePay are an industry leader in secure internet transactions, and are used by thousands of other UK businesses for transaction security.
All transaction information passed between our website and the SagePay Payment System is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and all messages from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to SagePay can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Our secure server software (SSL) is the industry standard and among the best software available today for secure transactions. Our SSL encrypts all of your personal information including credit card details. All personal information stored in our secure databases is strictly controlled and limited to certain individuals within Bath Rugby.
If you are under the age of 18 you may register on the website to receive newsletters and other information but only with parental or guardian consent.
You may only make purchases on this website if you are aged 18 or over or, if under 18, have received parental or guardian consent.
Your registration can be cancelled at any time, whereby any stored personal data will be deleted. To do so please write to us at Bath Rugby Ltd, Farleigh House, Farleigh, Hungerford, BA2 7RW, United Kingdom. Please head the letter "unregister" and include your registered e-mail address, full name and postal address.