Returns & Refunds
Bath Rugby offer all our customers the chance to return their items to the store within 14 days for a full refund, or 28 days for an exchange, if they are not happy with the products they receive.
Returns within the United Kingdom: All returns are free of charge, and can be recieved via email upon request at firstname.lastname@example.org. Please send your parcel, with a copy of your receipts/invoice enclosed and a covering letter explaining the cause for return, to the address below.
Please note that any personalised or special order item cannot be returned unless it is due to a manufacturing fault.
Overseas returns: If it is regarding a faulty item then please contact the store via email at email@example.com and we will arrange the details of your return with you.
Bath Rugby Shop,
1 Argyle Street,
Christmas Returns policy
Our extended Christmas returns policy is valid from 1st of November to the 13th of December 2016*. This means that you can now return online purchases up until 10th January 2017.
*The usual 28 day returns policy will apply to any purchased made after the 13th of December usual terms and conditions apply